Forcare is a Dutch software company providing products and services for healthcare. Their focus is ‘interoperability’ between healthcare IT systems. Their product Forview provides access to clinical information in a Health Information Exchange, enabling search and viewing a patient’s clinical documents.
Forcare had a successful first version of Forview, but it was completely aimed at functionality, not at use. Forcare wanted to improve Forview’s user interface.
In this project Keen applied its 5 – 3 – 1 method in order to research different possible solutions, and to come to an ideal design, that all stakeholders were enthusiastic about.
During the 5 – 3- 1 method several interaction design concepts were created, from which the best were chosen. This was done with the visual design as well. With so-called styleboards 3 possible styles were researched, from which the stakeholders chose the best one.
After the 5 – 3- 1 method the Forcare developers started coding during their sprints. Keen was involved in each sprint to solve interaction design and visual design issues.
COO Bernie van Welt:
“We have realised this project on time, with quality and within budget together with Keen. The first Beta clients let us know that they think the new GUI is a significant expansion and improvement.”
Key dataClient Forcare Sector Software development Platform(s) Software
- Sessions with stakeholders
- Interaction design
- Visual design
- Interaction specifications
- Visual design (Photoshop)